Natt Brothers Shipping & Payment Policy

Delivery Time

We aim to deliver your order within 3-5 working days.

Delivery Charges

  • For products weighing less than 5kg → Rs. 300 to 400
  • For products weighing 5kg or more → Rs. 500 to 1000 (based on product dimensions)

Payment Policy

  • Orders above Rs. 20,000 cannot be processed on a Cash on Delivery (COD) basis.
  • For such orders, customers must make full advance payment via the provided Natt Brothers bank account before shipping.

Order Processing

  • Once your order is shipped, you will receive a confirmation email. After this point, no changes can be made to your order or delivery address.
  • Orders are processed Monday to Saturday. No orders are processed or delivered on Sundays or public holidays.
  • Customers must ensure that the delivery address is accurate before completing the purchase. If an order is lost or misdelivered due to incorrect details, Natt Brothers cannot retrieve or replace it.
  • If an item is returned to us as undelivered, the customer will need to pay the full postage cost for reshipment.
  • Occasionally, deliveries may be delayed due to high order volumes. If this happens, we appreciate your patience and request a few extra days for delivery.

Thank you for choosing Natt Brothers!