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At Natt Brothers, we strive to make returns as simple and stress-free as possible. If you're not completely satisfied with your purchase, we’re happy to accept returns—free of charge—provided the following conditions are met:

• Returns must include a copy of the original invoice, along with the reason for the return.
• Products must be returned in their original packaging, unopened, and unmarked.
• Returns are accepted within 15 days of receiving your order. Returns made after 15 days may be subject to a restocking fee.
• Items purchased on promotion or using a discount coupon cannot be returned unless they have a manufacturing defect.
• Any shortages or errors in your order must be reported within 7 days of receiving your package.